Entities that work in co-operation with ATA

Direcció General de Turisme (General Tourist Board)
With the aim of encouraging the highest possible standards and thereby avoiding unfair and unofficial competition, a campaign has been introduced to eradicate accommodation that does not have official recognition. Steps have been taken in the Costa Brava region so that only those accommodations that have the official seal of approval can be advertised or promoted.
We are also involved in the preparation of the Official Business Guide of Tourist Lettings in Catalonia.
We work in collaboration with other groups to carry out supervisory projects in order to guarantee the safety of our guests.

Catalunya Turisme (Catalan Tourist Board)
Members of the Administration Council. We work with this organisation in order to classify the different types of accommodation within our business sector. Five different categories have been drawn up to represent this sector:

• Villas
• Chalets
• Bungalows
• Apartment resort complex
• Independent apartments

These categories are split into two sub sections: luxury accommodation and basic accommodation.

Patronat de Turisme Costa Brava (Costa Brava Tourist Board)
Members of the Administration Board and its Legal Department.

Consell Comarcal del Baix Empordà (Baix Emporda County Council)
Members of the Tourist Commission, the Tourist Council and the Quality Standards Code of the Baix Emporda.

Club de Turisme de Golf de Catalunya Turisme (Tourist Golf Club of the Catalan Tourist Board)
Members of this sports club aimed at encouraging this type of tourism.

Club de Turisme Nàutic del Patronat de Turisme Costa Brava Girona (Tourist Sailing Club of the Costa Brava Girona Tourist Board)
Members of this sports club aimed at encouraging this type of tourism.

Quality Standards Code Costa Brava – Girona
ATA is also the organisation that promotes quality standard codes in apartment blocks as well as letting agencies. ATA’s aim is to implement quality standard codes to the highest degree possible amongst its members. This is for two reasons:

• To obtain Q for Quality Certificate approval for tourist accommodation apartments. This is the highest seal of quality in the Spanish tourist sector.
• To offer a wider range of choice which is advantageous to business.

ATA has decided to focus on this need to improve and exceed quality standards of our members using the criteria set by the “Instituto para la Calidad Turística Española” (ICTE). This quality standards code for apartments complements ATA’s efforts to achieve the maximum amount of official recognition for its members as well as bringing the quality of the accommodation available in the area up to standard.
Quality standard codes for tourist apartments are subdivided into two groups:

• One for tourist apartments in one block
• The other for letting agencies

In 1999 ATA requested ICTE to introduce a specific regulation governing letting agents since current rules and regulations could not be applied to them due to the nature of their services.

As a result of this request the Department of Quality Standards Codes Costa Brava Girona has held meetings during the last three years with business representatives from letting agencies to create a quality standards plan which was presented for approval in 2002 and passed by an ITCE Legislative Committee.

Junta Arbitral de Consum de Catalunya (Catalan Consumer Arbitration Joint Council)
Members of this entity defend consumer rights. This is and alternative method to the traditional complaint forms supplied by the Department of Industry, Business, Commerce and Tourism. It offers a fast, simple and free service to resolve problems between consumers and companies.